Payment Policy

Thank you for choosing Tails and Joy for your purchase. Our payment policy is designed to provide you with a seamless and secure shopping experience.

All transactions on our website are processed in GBP (£).

Secure payment process

We ensure that your details are secure. During payment, we use encryption and security protocols such as SSL to protect your information.

Once your order is completed, you will receive an email confirmation with your order details. If there are any problems or errors with your order, please let us know immediately so we can resolve the issue.

During the checkout process, you can select the following secure payment methods:

  • Visa
  • Mastercard
  • American Express
  • Maestro
  • PayPal

You can contact us using the information below:

Contact Us

Store Name: Tails and Joy
Office Address:
 Utrechtseweg 341, Amersfoort, Utrecht, 3818 EL, The Netherlands
Phone Number:
 +31616678075
Email: info@tailsandjoy.com

Customer service hours:
Monday to Sunday: 9:00 am to 5:00 pm
(GMT) Greenwich Mean Time (London)

We aim reply to your e-mail within 1 day.